Shipping Information

• Rates apply to shipping within continental U.S.
• All shipping charges include handling, order processing, item selection, packaging and transportation of items.
• Orders placed on Saturday, Sunday or observed holidays will be processed the next business day.
• Street address is required. Delivery service is not available for PO Boxes or AFO/FPO addresses. 
• All orders over $1000 require a signature

We offer the following Express Delivery Services for an additional surcharge per address:

3-Day: ($15), 2-Day: ($20), and Next-Day: ($25). 

STANDARD DELIVERY 
Most in-stock items are shipped to arrive within 7 business days. Items that ship directly from our vendors may result in longer delivery times. Most oversize items that ship directly from our vendors arrive within 4-6 weeks of placing your order.  

EXPRESS DELIVERY
Orders placed for in-stock items by 2:00 pm PT are shipped the same day. Orders placed after 2:00 pm PT will ship the next business day.

GIFT BOXES
Most items can be packaged in our signature gold-lidded gift box with hand-tied satin ribbon for $9.50; this service is complimentary for all jewelry orders. May not be available for oversize items or items shipped directly from our vendors.  

DELIVERY OUTSIDE THE CONTINENTAL U.S.
Expedited shipping service is available for delivery to Alaska and Hawaii. Additional charges will apply. International shipping as well as delivery to Puerto Rico and U.S. Virgin Islands are not available at this time.

FURNITURE AND OVERSIZE-ITEM DELIVERY
Most furniture and oversize items include delivery over the threshold of the home. White Glove Service is also provided for specific items, which includes unpacking, initial room placement and removal of packing materials. Please be sure to thoroughly inspect furniture before signing for delivery, report any concerns directly on the delivery form and contact Gump’s customer service at 1-866-612-2226. In-stock furniture items usually require 2-3 weeks for delivery. 

Furniture Orders (Freight Charges)